Wisteria Help Centre
Welcome. This is the documentation for Wisteria , the corporate learning platform that turns the documents your team already writes into training courses — automatically.
Get started
- What is Wisteria? — the 60-second overview
- The onboarding wizard — your first 15 minutes as a new super admin
- Signing in for the first time — for users invited to a workspace
- Your first course — trainer quickstart
- Your first lesson — learner quickstart
Concepts
The mental model behind Wisteria.
- The Wisteria model — workspaces, departments, courses, modules, cards, quizzes
- Roles & permissions — super_admin / content_manager / trainer / auditor / learner
- The AI ambient watcher — how documents become training
- AI Training Profile — the customer-context layer
- Approval workflows — tag-driven routing
- Recertification — courses on a recurring schedule
- Certificates — auto-issuance and template modes
- Tags — the binding between content and policy
- Departments — delivery scoping
Connect your team’s documents
The AI ambient watcher reads files from your existing systems. Pick the runbook for your provider — these are designed for the person who administers your tenant.
- Microsoft 365 / OneDrive — Global Administrator grants admin consent
- Google Workspace — IT admin authorises Wisteria’s service account in admin.google.com
- Lark / Feishu — IT creates a self-built app and provides credentials
- Per-user Google Drive — lightweight OAuth alternative
- Coming soon — Notion, SharePoint, Confluence, Webhook, Zendesk
Per-role guides
Super admin
- Setting up your workspace
- Users — adding, editing, removing
- Departments
- Notifications
- Certificate template
- AI Training baseline
- API & keys
- Audit log
- Workflow builder
- Managing integrations
Trainer
- Your courses
- Create a course manually
- AI upload from a document
- Cover images
- Writing flashcards
- AI Write & AI Match
- The 4 quiz question types
- Setting up an oral question
- Course settings
- Submitting a course for approval
- Resubmitting after rejection
- Your department’s AI Training Profile
- Running the AI scanner manually
- Your scoped Users view
Reviewing & approvals (content_manager, auditor)
- The approvals kanban
- Reviewing a module
- Approving, rejecting, querying
- The rejection-and-resubmit cycle
- Auditor read-only mode
Learner
- Signing in for the first time
- Your dashboard
- The swipe flashcard UX
- Taking a quiz
- The oral quiz flow
- Revise mode
- Earning a certificate
Security & data
For procurement reviewers, compliance officers, and the security-curious.
- Tenant isolation (RLS) — how customer data is kept apart
- Data residency — where data lives, what crosses borders
- Access scopes per integration — exact list of read scopes
- Audit log coverage — what’s tracked, what’s not
- PII & encryption at rest — personally identifiable data and encryption
- Token storage per provider — how credentials are stored
Troubleshooting
- Login issues
- Bulk user upload format
- File formats for AI upload
- Why the scanner skipped a file
- Quiz didn’t save
- Email isn’t arriving
Other
- Changelog — what’s new
Need a person?
Beta customers: email hello@getwisteria.com. For security issues specifically: security@getwisteria.com.
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