Notifications

Wisteria sends notifications for approvals, recertification, certificates, and a few other events. Configure delivery at Settings → Notifications.

Three channels

Email

Email goes out via Resend (Wisteria’s transactional email provider). Sender is noreply@getwisteria.com. If your organisation has an aggressive spam filter, ask IT to whitelist that sender.

You can’t disable transactional email (password reset, certificates) — those are required for the product to function. You can toggle off optional emails (approval-stage reminders, etc.) from this page.

Slack

Wisteria integrates with Slack via Incoming Webhooks — the simplest pattern, no OAuth needed.

To configure:

1. In your Slack workspace, create an Incoming Webhook pointing at the channel you want notifications in (#wisteria-alerts is conventional). Copy the URL.
2. In Wisteria, paste the URL into the Slack webhook URL field. Save.
3. Click Send test to verify a message arrives in your channel.

Wisteria sends to Slack for: course submission, course approval/rejection, escalation reminders.

Browser push

Each learner opts in individually when prompted by their browser. Push notifications use the standard Web Push API with a service worker.

Use cases:

• “You have a new course assigned”
• “A course is overdue”
• “You earned a certificate” (optional)

For super admins: there’s a server-side push endpoint, but Wisteria currently uses it sparingly — push is more useful for learner re-engagement than admin alerts.

Reminders

Wisteria has a built-in reminder cron that fires every four hours:

This runs for approvals, recertification windows, and course assignments approaching their deadline. Reminders stop automatically when the action is taken.

You can’t currently configure the cadence — it’s a fixed schedule. Per-workspace cadence overrides are on the roadmap.

Per-category preferences

Each notification category can be toggled independently per channel. Configure the matrix at Settings → Notifications.

All channels are on by default. Turn a channel off for a category to stop those notifications without affecting other categories.

Transactional emails (welcome, password reset, certificate issue, IT handoff) are always sent regardless of these settings — they’re required for the product to function.

Weekly digest

A separate weekly digest toggle sends a summary email to super admins covering new suggestions, pending approvals, and XP activity. Off by default.

What gets notified